Papagayo Beach Resort is thrilled to announce the successful implementation of Oracle Simphony, which has significantly transformed our operations and improve the guest experience. The implementation project went live in April 2023 after a month of preparations, marking a new era in the resort’s service delivery.
Seamless Integration and Enhanced Operations
The integration of Oracle Simphony 21.3 across our six revenue centers, including Micros Workstation 625 and tablets for the beach area, has revolutionized how we serve our guests. These advanced technological solutions have not only streamlined our operations but have also substantially increased our revenue. Guests can now enjoy a faster, more efficient service, enhancing their overall experience during their stay at Papagayo.
Advanced Technology for Superior Service
The installation of Oracle Simphony 21.3 at Papagayo Beach Resort includes: 3 Bars, 3 Restaurants, 1 Beachbar, the lounge area and the use of 5 Tablets.
Additionally, an integrated labor management module for clock-in/out, optimizing staff management, reducing errors, and improving operational efficiency.
Papagayo Beach Resort is very content with the new integrated Hard- & Software solution coupled with the services and skills of Solutech.
H. Musschenga, Executive manager Papagayo Beachclub
Papagayo Beach Resort
